About the Founder

Holly Zanes brings over 35 years of expertise to the field of human resources. Her career spans the full spectrum of HR disciplines—from compensation and benefits administration to labor relations, employee engagement, performance coaching, and talent acquisition.

Her career has been shaped by her time at two vibrant academic institutions: the University of Vermont and Harvard University, dynamic and very different city-like ecosystems of higher education, where the workforce includes everyone from agronomists to Zamboni drivers, alongside lawyers, accountants, grants managers, physicians, police officers, engineers, scientists, tradespeople, and of course, educators and administrators.  

Holly holds a BA in Communication with a minor in Organizational Behavior from the University of New Hampshire, and earned her Master of Public Administration from the University of Vermont. During her graduate studies, she completed an internship with the State of Vermont’s Department of Human Resources, focusing on labor relations and arbitration—a foundation that continues to inform her thoughtful, balanced approach to workplace dynamics and mediation. 

Her commitment to conflict resolution is backed by training from Cornell University and the Vermont Labor Relations Board. Holly is also a member of SHRM, holding both PHR and SPHR certifications, and stays actively engaged with the Vermont Human Resources Association and the Northeast HR Association. 

Whether coaching leaders, navigating complex negotiations, or building inclusive workplaces, Holly leads with warmth, humility, and compassion in helping people thrive:  “the work we do generates a positive work culture and enables collaboration, which directly impacts the wellbeing of our workplaces and our economy, our colleagues and their families, and our communities.” 

“I felt heard and understood, at one of the most important decision-points in my life … options presented to me reflected what was important to me and my family; instrumental to my future and I am forever appreciative.” 

“You saved my reputation with my employees.  Probably, you saved my business.”

“Soft power, in its purest form.”